Terms and Conditions

Article 1 (Purpose)

The purpose of these Terms and Conditions is to define the rights, obligations, and responsibilities of the company “Matjip League Co., Ltd.” (hereinafter referred to as the “Company”) and users regarding internet e-commerce-related services (hereinafter referred to as the “Services”) provided through the internet site (hereinafter referred to as the “Site”) operated by the Company. These Terms and Conditions also apply to e-commerce conducted via wired and wireless PC communication, smartphone applications (iPhone, Android, etc.), and mobile web, provided it does not conflict with their nature.

Article 2 (Definition of Terms)

The terms used in these Terms and Conditions are defined as follows:

  1. Site operated by the Company: Includes qrplace.shop and other websites, mobile applications, and mobile web services announced and provided by the Company.
  2. Services provided by the Company: Includes online intermediary services and related supplementary services that facilitate experiential transactions between members through the Site operated by the Company, as well as payment protection services for secure and convenient experiential payments.
  3. User: Refers to members and non-members who access the Site and receive services provided by the Company under these Terms and Conditions.
  4. Member: Refers to an individual who has provided personal information to the Company, registered as a member, continuously receives information from the Company, and has entered into a service use agreement with the Company under these Terms and Conditions. Members are classified into purchasing and selling members and are collectively referred to as members.
  5. Email: Refers to an email address selected by the member and approved by the Company for identification and service use.
  6. Password: Refers to a combination of letters and numbers set by the member and registered with the Company to verify the member’s identity and protect their rights and confidentiality.
  7. Points: Refers to electronic payment means charged by the user through paid transactions or accumulated from the Company, which can be used for purchasing products, services, etc., on the Site.

Terms not defined in these Terms and Conditions shall follow relevant laws, and in the absence thereof, general commercial practices.

Article 3 (Notice, Effect, and Amendment of Terms)

  1. The Company shall post the contents of these Terms and Conditions, along with the Company’s name, business location, representative’s name, business registration number, and contact information, on the main page of the Site for members to review. The specific contents of these Terms and Conditions can also be viewed through a linked page.
  2. The Company may revise these Terms and Conditions within the scope of not violating relevant laws such as the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Commerce, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Consumer Protection in Electronic Commerce, the Electronic Financial Transactions Act, and the Act on the Protection and Use of Location Information.
  3. If the Company revises the Terms and Conditions, it shall specify the effective date and reasons for the revision and announce them alongside the current Terms and Conditions on the main page of the Site at least 7 days prior to the effective date. For changes significantly affecting members’ rights and obligations, a 30-day prior notice is required.
  4. If a member continues to use the Company’s services after the effective date of the revised Terms and Conditions, it is deemed that they agree to the revised Terms and Conditions. Members who do not agree to the changes may terminate the service use agreement at any time.
  5. Matters not specified in these Terms and Conditions and the interpretation of these Terms and Conditions shall comply with the Consumer Protection Guidelines in Electronic Commerce established by the government, relevant laws, and general practices.

Article 4 (Formation of the Service Agreement)

  1. The service agreement is formed through the user’s agreement to the Terms and Conditions, application for use, and the Company’s acceptance thereof.
  2. The effective time of the service agreement is when the Company’s acceptance is delivered to the member via email.
  3. Membership is restricted for individuals under the age of 14 under relevant laws.

Article 5 (Application and Acceptance)

  1. Users apply for a service agreement by filling out member information as per the Company’s form and expressing their intention to join.
  2. The Company may refuse to accept or terminate the service agreement if the application meets any of the following:
    • If the email address is the same as an already registered member.
    • If false information is provided, or there are omissions or errors in the registration details.
    • If the application is made within three months of the termination of the previous service agreement by the Company.
    • If the user was previously disqualified under these Terms and Conditions. (An exception applies if three months have passed since disqualification, and re-registration is approved by the Company.)
    • If the application is made for fraudulent purposes or to pursue profit.
    • If the user has a history of fraudulent use through similar or other accounts.
    • If the application violates relevant laws or public order.
    • If there is no capacity or technical difficulties for the Company’s service operation.
    • If the application is made by a minor under 14 without parental consent.
    • If the Company deems the application inappropriate for reasonable reasons.

Article 6 (Modification of Member Information)

Members must modify their personal information online or notify the Company via email, phone, or fax if there are changes to the details provided during registration. Members are solely responsible for any disadvantages caused by failing to update this information.

Article 7 (Termination of the Service Agreement)

  1. Termination by Members
    • Members may terminate the service agreement by notifying the Company of their intention to terminate at any time.
    • The service agreement terminates once the Company processes the termination.
    • Members who terminate may re-register following the membership procedure stipulated in these Terms and Conditions.
  2. Termination by the Company
    • The Company may terminate the service agreement with a member for the following reasons and will notify the member of the reason via email, phone, SMS, or fax:
      • If grounds for termination outlined in Article 5(2) are confirmed.
      • If the member infringes on the rights, reputation, or legitimate interests of the Company, other members, or third parties.
      • If the member violates these Terms and Conditions or engages in prohibited activities.
    • The Company may replace individual notices with general announcements posted on the Site for 7 days, except in cases of significant impact on individual transactions, which require individual notification.
    • The Company may provide members an opportunity to state their case before terminating the agreement.
    • Parties at fault for damages caused by unilateral or unjust termination must compensate the affected party.

Article 8 (Restrictions on Use)

  1. The Company may restrict or suspend the service for members under the following circumstances:
    • If false information was provided during registration.
    • If the member fails to fulfill their payment obligations.
    • If the member disrupts other users’ services or violates electronic commerce regulations.
    • If the member engages in prohibited activities or violates public morals.
  2. Immediate permanent suspension applies in cases of identity theft, payment fraud, illegal communication, hacking, or malware distribution. Benefits such as points will be forfeited, and no compensation will be provided.

Article 9 (Member Obligations for Email and Password)

  1. Members are responsible for managing their email and password and are liable for any damages resulting from negligence, except in cases of willful misconduct or gross negligence by the Company.
  2. Members must notify the Company immediately upon discovering unauthorized use of their email or password and follow the Company’s guidance. Failure to do so results in the member assuming full responsibility for any resulting damages.
  3. If a member becomes aware that their email or password has been stolen or is being used by a third party, they must immediately notify the Company and follow any measures provided by the Company.
  4. If the member fails to notify the Company as specified in Paragraph 3 or does not comply with the Company’s measures, the member shall bear full responsibility for any disadvantages arising as a result.

Article 10 (Obligations of Members)

  1. Members must comply with relevant laws, these terms, user guides, and other notifications provided by the Company. Members must not engage in activities that infringe upon the rights of others or interfere with the Company’s operations.
  2. Members must not engage in the following acts related to the use of services:
    • Registering false information during the application for a service contract or when changing user information.
    • Using the information posted on the Company’s service or obtained through the service for profit or non-profit purposes, such as reproduction, publication, or broadcasting, without prior approval from the Company, or providing such information to third parties.
    • Unauthorized modification of the information posted by the Company.
    • Promoting oneself or third parties or providing opportunities for promotion using the Company’s services and websites.
    • Receiving monetary compensation by promoting oneself or acting as an intermediary for third-party promotions through the Company’s services or websites.
    • Transferring the right to use the service and receiving monetary compensation in exchange.
    • Transmitting or posting unauthorized information (e.g., computer programs) other than what is provided by the Company.
    • Posting or transmitting prohibited information (e.g., computer programs) as outlined in the Information and Communications Network Act and other related laws, and linking such related websites.
    • Infringing upon the copyrights or intellectual property rights of the Company or third parties.
    • Damaging the reputation of or interfering with the operations of the Company or third parties.
    • Using the service with another member’s ID or password.
    • Using another’s account number or credit card information without permission to pay for products or services offered by the Company.
    • Sending junk mail, spam mail, chain letters, advertising mail, or obscene or violent messages, videos, or sounds.
    • Posting (including links) harmful media to minors as defined under the Youth Protection Act.
    • Publicly sharing or distributing information, sentences, figures, videos, or sounds that violate public order or morals.
    • Impersonating the Company’s staff or service administrators, or using another person’s identity to post messages or send emails.
    • Posting or sending emails containing software viruses, other codes, files, or programs designed to interfere with, destroy, or limit the functionality of computer software, hardware, or telecommunications equipment.
    • Engaging in stalking, abusive language, spamming chat messages, or any behavior that obstructs other members’ use of the service.
    • Collecting, storing, disclosing, or distributing personal information of other members without their consent.
    • Posting advertisements or promotional materials targeted at an unspecified number of members or linking related websites.
    • Falsely portraying the purchase or use of specific goods or services and exceeding the normal scope of criticism to defame the quality of goods/services or criticize the Company on the website or other media.
    • Damaging the reputation or credibility of the Company without grounds.
    • Failing to fulfill member obligations.
    • Violating current laws, these terms of service, other service use rules, or the Company’s policies (including site announcements).

Article 11 (Obligations of the Company)

  1. The Company shall not engage in activities prohibited by law or these terms, or those against public order or morals. The Company must strive to provide continuous and stable services as stipulated in these terms.
  2. The Company must implement security systems to protect users’ personal information (including credit information) and adhere to its privacy policy.
  3. The Company must comply with obligations stipulated in applicable laws.

Article 12 (Terms and Conditions for Services Provided by the Company)

  1. The Company acts as a communication intermediary, providing an online marketplace for transactions between members. The Company does not act as a buyer or seller on behalf of its members, nor does any Company action constitute representation of a client or an expert.
  2. The Company does not guarantee the existence, authenticity, quality, completeness, safety, legality, or non-infringement of rights concerning members’ goods/services or the truthfulness of information members enter and related URLs. All associated risks and responsibilities lie with the respective members.
  3. The Company does not control or restrict service descriptions or related information posted by seller members. However, if the content infringes on another’s reputation or violates the law, the Company may delete it, cancel sales, suspend sales, or take necessary actions. Seller members cannot hold the Company accountable for insufficient sales performance.

Article 13 (Service Usage Hours)

The service is available 24/7, year-round, barring exceptional technical or operational difficulties. However, this excludes times designated by the Company for periodic inspections or other necessary maintenance.

Article 14 (Suspension of Service Provision)

  1. The Company may suspend service provision in the following cases:
    • Maintenance, periodic or emergency inspections of service hardware or software.
    • Suspension of telecommunications services as per the Telecommunications Business Act.
    • Other force majeure events.
  2. The Company may restrict or suspend the service in part or in full in the event of national emergencies, power outages, service equipment failures, or service usage overloads.

Article 15 (Available Payment Methods)

Members can make payments for goods or services traded on the Company’s website through one of the following methods:

  1. Credit card
  2. Real-time bank transfer
  3. Mobile payment
  4. Reward points
  5. Other payment methods designated by the Company

Article 15-2 (General Provisions on Reward Points)

  1. Members can use reward points as a payment method for purchasing goods or using services on the Company’s website.
  2. When using reward points, points charged by the member (as specified in Article 15-3, Clause 1) are used first, followed by points granted by the Company (as specified in Article 15-4, Clause 1).
  3. Members may not transfer their reward points to other accounts or third parties, nor may they trade them for monetary value, either paid or free.
  4. The Company reserves the right to restrict the use of reward points, cancel purchase requests made with reward points, or suspend or revoke membership if reward points are obtained through unauthorized methods or used for fraudulent purposes.

Article 15-3 (Charged Reward Points)

  1. Members can charge reward points by making a paid transaction through methods designated by the Company.
  2. Members can request a refund for unused charged reward points at any time, following the procedures established by the Company.
  3. Upon membership cancellation, unused charged reward points are eligible for a refund as per the Company’s procedures.
  4. Refunds for payments canceled under Article 15 are issued as charged reward points. In cases where penalties apply to cancellations, the corresponding amount will be deducted from the member’s reward points.

Article 15-4 (Granted Reward Points)

  1. The Company may grant reward points to members free of charge for activities such as purchasing, using services, or participating in events.
  2. The standards for earning, limiting, using, and restricting reward points (collectively referred to as “reward point conditions”) are posted on the service interface or communicated to members. Reward point conditions are subject to change without prior notice under the Company’s policies.
  3. Granted reward points expire after one year from the date they are issued and are automatically invalidated if unused during the validity period.
  4. Granted reward points cannot be refunded or converted to cash under any circumstances.
  5. If a transaction paid with granted reward points is canceled, the corresponding points will be refunded unless the points’ validity has already expired.
  6. Reward points earned for purchases or transactions are invalidated if the purchase or transaction is canceled.
  7. Unused granted reward points are forfeited immediately upon membership cancellation and cannot be restored even after rejoining.

Article 16 (Purchase Application)

  1. Members can apply to purchase goods or services from seller members following the regulations established by the Company. This involves:
    • Entering member information (name, contact details)
    • Specifying the goods or services to be purchased
    • Providing shipping information (name, contact details, address) for items to be delivered
    • Selecting a payment method and providing related details
    • Indicating agreement to the terms regarding third-party use and provision of personal information
  2. Members bear full responsibility for any errors, liabilities, or losses arising from the information entered during the payment process.

Article 17 (Provision of Information)

The Company may provide members with information regarding the use of services via email, postal mail, or SMS. Members can opt out of receiving such communications. However, the Company reserves the right to send critical service-related notifications (e.g., changes in terms, policies) or beneficial offers (e.g., discount coupons) regardless of members’ opt-out status.

Article 18 (Shipping)

  1. For transactions facilitated through the intermediary service, sellers must deliver goods to buyers using the designated courier service. Shipping fees may apply depending on the product and will be disclosed on the product detail page.
  2. Sellers deliver only to addresses within South Korea. Deliveries typically take 3-5 business days; remote areas may require an additional 2-3 days. Delivery times are subject to conditions like weather, shipping center location, and transport availability.
  3. Delivery processes are suspended on national holidays or other designated off days in South Korea. Public holidays are not included in the delivery timeframe.
  4. Delays caused by uncontrollable events, such as extreme weather or natural disasters, are excluded from the delivery period.
  5. If the product cannot be provided due to issues like out-of-stock conditions, sellers must refund the buyer within three business days and notify them of the issue.
  6. If the delivery address provided by the buyer is inaccessible, the seller must notify the buyer, propose alternative methods, or impose additional charges.

Article 19 (Returns, Refunds, and Cancellations)

  1. Request and Approval
    • If a purchasing member requests a return, refund, or cancellation, the seller member must approve the request as long as it complies with applicable laws and the Company’s dispute resolution guidelines.
    • If the seller does not approve a legitimate request within 24 hours of receipt, the transaction is automatically canceled, and the payment is refunded to the purchasing member.
    • Refunds for credit card or mobile payments may take time per the respective card company or mobile carrier’s policies.
    • The purchasing member can withdraw the request for return, refund, or cancellation before the seller approves it.
  2. Company Guidelines for Dispute Resolution
    The Company divides items available for purchase into goods and experiences (e.g., schedules). The resolution standards for goods are as follows:

    • (1) Order cancellations are allowed only before the shipping process begins after PG company payment. Members can request cancellation through customer service or the website. Cancellations are processed within one business day after application. Cancellation is not possible once shipping begins.
    • (2) Items sold by sellers on the Company’s platform may not be eligible for return due to buyer remorse, depending on the item’s nature.
    • (3) If an item cannot be provided due to being out of stock, the seller must refund the purchasing member within three business days from receiving payment and notify the buyer of the issue.
    • (4) Sellers must process refunds for shipped items in the following cases:
      • Items delivered differ from the order details.
      • Items delivered are damaged, defective, or contaminated (except when damage is the buyer’s fault).
    • (5) Buyers must notify the Company of a return intention within seven business days of receipt (per the Act on the Consumer Protection in Electronic Commerce). The returned item must arrive within seven business days of the return request date. Returns can only be processed through email (help@sumbigitree.com).
      • Refunds are possible only for items returned in their original, unused condition, with tags, barcodes, and price labels intact.
    • (6) Refunds are processed after confirmation of the returned item via customer service email. Refunds are not possible in the following cases:
      • Items are lost or damaged due to the buyer’s fault.
      • The return intention was not communicated within seven business days of receipt.
      • Items’ value has been diminished due to use.
      • The value of the item has been significantly diminished over time, making resale difficult.
      • Tags, barcodes, or price labels are removed or altered.
      • Accessories and fashion items with no defects.
    • (7) For credit card payments, cancellation requests are sent to the payment gateway immediately. However, processing may take 7–10 business days depending on the card issuer. Members should verify details with the respective card company.
    • (8) Shipping costs for returns or exchanges depend on the reason:
      • Product defects: Covered by the Company
      • Incorrect shipping: Covered by the Company
      • Change of mind (e.g., color or option changes): Covered by the member
  3. Refund/Cancellation Rules for Items
    • When a purchasing member indicates a refund request, the Company refunds the member’s payment under its payment protection service.
    • For finalized transactions (e.g., scheduled experiences), a portion of the service fee may be deducted per the Company’s predetermined policies.
  4. Other Transactions
    • For non-goods transactions, dispute resolution standards are outlined in each seller’s refund policy.
    • The Company is not obligated to process refunds for member-to-member transactions. It serves only as an intermediary.
    • In case of disputes, seller policies may exceed standard guidelines, allowing refunds based on the seller’s judgment.

Article 20 (Copyright and Usage Restrictions)

  1. Intellectual property rights, including copyrights, patents, and trademarks for content created by the Company, belong to the Company.
  2. Members may not use information obtained through services—without prior approval from the Company—for purposes like reproduction, transmission, publication, distribution, or broadcasting, nor may they provide such information to third parties.
  3. Content (e.g., photos, videos, text) created by members belongs to the member. However, by submitting such content to the platform, members grant the Company irrevocable, non-exclusive, royalty-free, worldwide rights to use, reproduce, distribute, display, modify, perform, and create derivative works for service promotion.

Article 21 (Personal Information Protection)

  1. The Company complies with applicable laws, including the Act on Promotion of Information and Communications Network Utilization and Information Protection, to protect members’ personal information.
  2. The Company maintains a privacy policy published on its website and ensures compliance.
  3. Personal information provided by members during the service agreement will not be used for purposes other than service operation or shared with third parties without consent, except in the following cases:
    • Use or provision is permitted by law.
    • Minimal member information (e.g., name, address, contact information) is disclosed to delivery companies for order fulfillment.
    • Consent is obtained per the Company’s policies.
  4. The Company makes all efforts to protect members’ personal information under its privacy policy.

Article 22 (Disclaimer)

  1. The Company is not liable for service disruption caused by force majeure, such as natural disasters.
  2. The Company is not responsible for service failures caused by the member’s negligence.
  3. The Company is not liable for losses due to the member’s expectations of service benefits or data acquired through the service.
  4. The Company is not responsible for the reliability, accuracy, or content posted by members.
  5. Transactions or disputes between members or between a member and a third party are beyond the Company’s responsibility.
  6. The sender is responsible for the legal validity of email content sent by members.
  7. As an intermediary, the Company provides a marketplace platform, secure payment systems, and related information. Members handle post-transaction tasks like shipping, returns, and dispute resolution independently. The Company is not liable unless intentional or grossly negligent.
  8. Dispute Management
    • When disputes arise between professionals and buyers, and the Company is notified, it may intervene to mediate the resolution. This includes account suspension, transaction freezing, or other necessary actions.
    • If disputes cannot be resolved, the Company may escalate the matter to external mediation organizations (e.g., Consumer Protection Boards). From this point forward, the Company follows the mediator’s recommendations.
  • Korea Commercial Arbitration Board (KCAB)
  • Korea Consumer Agency (KCA)
  • Korea Fair Trade Mediation Agency (KOFair)
  • National IT Industry Promotion Agency – eDocument and eCommerce Mediation Committee (ECMC)
  • Korea Creative Content Agency – Content Dispute Resolution Committee (KCDRC)

Article 23 (Dispute Resolution)

  1. Complaint Handling
    The Company establishes and operates a compensation processing body to address legitimate opinions or complaints raised by users and provide appropriate remedies for damages.
  2. Complaint Response
    The Company will make every effort to promptly handle complaints and feedback submitted by users. If immediate resolution is challenging, the Company will notify the user of the reason for the delay and the expected timeline for resolution.

Article 24 (Governing Law and Jurisdiction)

  1. Governing Law
    The interpretation of these terms and any disputes between the Company and users shall be governed by the laws of the Republic of Korea.
  2. Jurisdiction
    Legal disputes arising between the Company and users during the use of services shall be brought to a court of competent jurisdiction in accordance with the Civil Procedure Act of Korea.

 

Location-Based Service Terms

Chapter 1. General Provisions

Article 1 (Purpose)

The purpose of these Terms and Conditions is to define the rights, obligations, and responsibilities between members (those who agree to the Location-Based Service Terms, hereinafter referred to as “Members”) and 맛집리그 (hereinafter referred to as “Company”) regarding the use of location-based services (hereinafter referred to as “Services”) provided by the Company.

Article 2 (Effectiveness and Modification of Terms)

  1. These Terms come into effect when a customer or personal location information subject agrees to them and completes the registration process set by the Company to become a Service user.
  2. By clicking the “Agree” button on a mobile device or PC, the Member acknowledges having read, fully understood, and agreed to the application of these Terms.
  3. The Company may revise these Terms within the bounds of relevant laws, such as the Act on the Protection and Use of Location Information, the Content Industry Promotion Act, and the Act on Consumer Protection in Electronic Commerce.
  4. In the event of a revision, the Company will specify the current and revised Terms, the effective date, and the reasons for the revision. These will be posted on the Service website seven days before and after the effective date, or for 30 days if the revision is unfavorable to the Member.
  5. If a Member does not express objections within seven days after notification, the Member is deemed to have agreed to the revised Terms. If the Member disagrees, they may terminate the usage agreement.

Article 3 (Application of Related Laws)

These Terms are applied fairly based on the principles of good faith. Any matters not specified herein shall be governed by relevant laws and general business practices.

Article 4 (Service Details)

The Services provided by the Company include:

  1. Service Name: 맛집리그 Service
  2. Service Content:
    • Real-time location tracking of targets for location information collection.
    • Providing information on businesses near the user’s location.

Article 5 (Service Fees)

  1. The basic Services provided by the Company are free. However, charges apply for specific paid Services, as indicated in the Service description.
  2. Fees for paid Services may be processed through electronic payment companies contracted by the Company or as per the Company’s billing.
  3. Cancellations and refunds for paid Services are subject to the Company’s payment terms and relevant laws.
  4. Refund requests or personal information demands due to unauthorized use or payment fraud may be denied unless required by law.
  5. Data usage charges incurred while using wireless Services are separate and subject to the policies of each telecommunications provider.
  6. Charges for registering content via MMS depend on the policies of telecommunications providers.

Article 6 (Notification of Service Changes)

  1. If the Company changes or discontinues a Service, it may notify Members via email to their registered address regarding the changes or termination.
  2. For notifications to a large number of Members, the Company may inform them via the website or other Company announcements.

Article 7 (Service Use Restrictions and Suspension)

  1. The Company may restrict or suspend a Member’s use of the Service under the following circumstances:
    1. When the Member intentionally or negligently interferes with the operation of the Company’s services.
    2. When unavoidable due to maintenance, repair, or construction of service-related facilities.
    3. When telecommunications services provided by a common carrier under the Telecommunications Business Act are suspended.
    4. When the Service becomes disrupted due to national emergencies, equipment failures, or a surge in Service usage.
    5. When the Company deems it inappropriate to continue providing the Service for other significant reasons.
  2. When restricting or suspending the Service as per the preceding clause, the Company shall notify the Member of the reasons, duration, and other relevant details.

Article 8 (Use or Provision of Personal Location Information)

  1. When the Company intends to provide Services using personal location information, it must specify this in the Terms and obtain consent from the individual concerned.
  2. The rights and exercise methods of Members and legal representatives shall be subject to the Member’s address at the time of litigation. If the address is unclear or the Member resides abroad, the applicable court shall be determined under the Civil Procedure Act.
  3. The Company automatically records and retains location information use/provision and verification data for six months for billing and complaint handling purposes.
  4. If the Company provides personal location information to a third party designated by the Member, it will immediately notify the Member of the recipient, date, purpose, and other details via the relevant device. In the following cases, the notification will be sent to the pre-designated device or email:
    1. If the receiving device does not support text, voice, or video notifications.
    2. If the Member has requested notification via other methods, such as an online post.

Article 9 (Rights of the Personal Location Information Subject)

  1. Members may withdraw full or partial consent for the provision of location-based Services or personal location information to third parties. In such cases, the Company will delete the collected information and related verification data.
  2. Members may request the temporary suspension of personal location information collection, use, or provision. The Company cannot refuse such a request and must ensure the necessary technical means to comply.
  3. Members may request access to or notification of the following data and request corrections if errors are found. The Company cannot refuse such requests without a valid reason:
    1. Verification data for personal location information collection, use, or provision.
    2. Reasons and details of the provision of personal location information to third parties under relevant laws.
  4. Members can exercise the above rights through the procedures set by the Company.

Article 10 (Rights of Legal Representatives)

  1. For Members under the age of 14, the Company must obtain consent from both the Member and their legal guardian for the use and provision of personal location information. Legal guardians shall have the same rights as Members under Article 9.
  2. The Company must obtain the consent of both the child under 14 and their legal guardian if personal location information is used or provided beyond the scope specified in the Terms. Exceptions are as follows:
    1. When required for billing related to location-based Services.
    2. When providing anonymized information for statistical, academic, or market research purposes.

Article 11 (Rights of Guardians for Children Under 8 and Similar Cases)

  1. The consent of a legal guardian is considered valid for the use or provision of personal location information in the following cases to protect the life or physical safety of individuals:
    1. Children under 8 years old.
    2. Persons declared incompetent.
    3. Persons with severe mental disabilities registered under relevant laws.
  2. Legal guardians must submit a written consent form along with documents proving their guardianship to the Company.
  3. Guardians who consent on behalf of children under 8 or similar cases may exercise all rights related to the use or provision of personal location information.

Article 12 (Designation of the Location Information Manager)

  1. The Company shall designate and operate a Location Information Manager who holds a position capable of effectively managing and protecting location information and handling complaints from individuals regarding their personal location information.
  2. The Location Information Manager shall be the head of the department providing location-based services, and specific details shall follow the supplementary provisions of these Terms.

Article 13 (Compensation for Damages)

  1. If a Member incurs damages due to the Company’s violation of Articles 15 to 26 of the Act on the Protection and Use of Location Information, the Member may claim compensation from the Company. The Company shall not be exempt from liability unless it proves the absence of intent or negligence.
  2. If the Company incurs damages due to a Member’s violation of these Terms, the Company may claim compensation from the Member. The Member shall not be exempt from liability unless they prove the absence of intent or negligence.

Article 14 (Exemption from Liability)

  1. The Company shall not be liable for damages to Members in the following cases where the Service cannot be provided:
    1. Force majeure events such as natural disasters.
    2. Intentional interference with the Service by third parties under a service partnership agreement with the Company.
    3. Service disruptions caused by the Member’s own fault.
    4. Other circumstances beyond the Company’s intent or negligence, excluding those listed above.
  2. The Company does not guarantee the reliability, accuracy, or completeness of the information, materials, or facts included in the Service and shall not be liable for damages incurred by Members as a result.

Article 15 (Application of Related Regulations)

  1. These Terms shall be governed and enforced in accordance with the laws of the Republic of Korea.
  2. Matters not stipulated in these Terms shall follow relevant laws and customary practices.

Article 16 (Dispute Resolution and Miscellaneous)

  1. If disputes arise regarding location information and cannot be resolved through mutual agreement, the parties may request arbitration from the Korea Communications Commission under Article 28 of the Act on the Protection and Use of Location Information.
  2. If disputes regarding location information cannot be resolved through mutual agreement, the parties may apply for mediation to the Personal Information Dispute Mediation Committee under Article 43 of the Personal Information Protection Act.