Privacy Policy

1. Collection and Use of Personal Information

The Company is committed to protecting the personal information of its users. To ensure this, the Company complies with applicable laws and regulations, such as the “Act on Promotion of Information and Communications Network Utilization and Information Protection” and the “Personal Information Protection Act.”

  • Collected Personal Information:
    • Name, email, age, gender, service usage records, payment and refund records, date of birth, phone number, areas of interest.
    • Automatically generated/collected data during service use: visit history, usage logs, device information, connection logs, IP address.
    • Collected Information by Service Type:
      1. For Buyer Membership Registration:
        • Mandatory: Name, username, password, email.
        • Optional: Date of birth, gender, areas of interest.
      2. For Seller Membership Registration:
        • Mandatory: Host name, name, username, password, email, business registration number, resident registration number, contact person name, phone number, address, host biography, bank name, account holder, account number.
        • Optional: Host registration source, profile picture.
      3. For Product Purchases:
        • Phone number, credit card information, bank account information, payment records.
      4. When Using Mobile:
        • App version, OS version (iOS, Android), location information (used but not stored).
      5. Other Information Collected During Service Use:
        • IP address, cookies, visit history, usage logs, device information, ADID, IDFA, location information.
      6. For Subscription Members:
        • Email, gender.

2. Purpose of Collecting and Using Personal Information

The Company uses personal information for the following purposes:

  • Identifying and verifying members.
  • Confirming membership intent and checking for duplicate registrations.
  • Fulfilling contracts and managing services, including order delivery status, payments, refunds, and notifications.
  • Conducting statistical analysis, improving services, and analyzing purchase trends.
  • Handling complaints, inquiries, and preventing fraudulent use.
  • Delivering notices, promotional events, and personalized services.
  • Providing information about the Company’s and partner products/services for marketing activities.

3. Methods of Collecting Personal Information

The Company collects personal information through its website, applications, customer service, message boards, event participation, and partner-provided data. Users consent to the collection of personal information by clicking the “Agree” button provided in the consent form.

4. Retention and Use Period of Personal Information

The Company retains personal information during the service usage period or until the purposes for which it was collected are achieved, unless otherwise stipulated by law or agreed upon separately.

  • Retention Periods Under Applicable Laws:
    • Records on contracts or withdrawal of subscription: 5 years (Consumer Protection Act in Electronic Commerce).
    • Records on payment and supply of goods: 5 years (Consumer Protection Act in Electronic Commerce).
    • Records on customer complaints or dispute resolution: 3 years (Consumer Protection Act in Electronic Commerce).
    • Website visit records: 3 months (Protection of Communications Secrets Act).

5. Provision of Personal Information to Third Parties

The Company provides personal information to third parties only when necessary for service delivery, and with prior user consent, except in the following cases:

  • For billing purposes.
  • As required by law.
  • Upon request by investigative authorities following legal procedures.
  • Recipients and Details:
    • Recipient: Hosts
      • Provided Information: Name, gender, age, contact details, clothing size, etc.
      • Purpose: Verification, program preparation and execution, handling complaints, product delivery/installation, returns, refunds, customer support.
      • Retention Period: Up to 6 months after service completion.
    • Recipient: Members
      • Provided Information: Host name, contact details, address, meeting location.
      • Purpose: Verification, program preparation and execution, handling complaints, product delivery/installation, returns, refunds, customer support.
      • Retention Period: Up to 6 months after service completion.

6. Delegation of Personal Information Processing

The Company outsources certain personal information processing tasks for improved service. These tasks and their delegates include:

  • Payment Processing: NICEPay, Danal, I’mport, PAYCO, Toss.
  • Identity Verification: SKT, KT, LGU+.
  • Marketing Automation Solutions: Braze.

7. User Rights

Users (or legal guardians for those under 14) have the following rights:

  • View, correct, or delete personal information.
  • Withdraw consent for personal information use or terminate membership at any time.
  • Upon request for correction, personal information will not be used until correction is complete.

8. Personal Information Disposal Procedures and Methods

  • Personal information is moved to a separate database or document storage after achieving its purpose and then deleted according to the retention policy or legal requirements.
  • Disposal methods: physical destruction (shredding or burning), software deletion to prevent data recovery.

9. Technical and Administrative Measures for Privacy Protection

The Company takes the following measures to protect personal information:

  • Encryption of important data and transmission files.
  • Regular updates and use of antivirus software.
  • Use of secure transmission protocols and security systems to prevent hacking or data breaches.
  • Restriction and monitoring of employee access to personal information.

10. Use of Cookies

The Company uses cookies for personalized service, user login identification, and tracking usage patterns.

  • Refusing Cookies: Users can configure their browser or app settings to reject cookies.

11. Website Personal Information Protection Officer

The Company has designated a Personal Information Protection Officer to take responsibility for the protection of users’ personal information. The current Personal Information Protection Officer is as follows:

  • Name: 천성훈
  • Contact Information: 010-7281-3233

If you need to report or seek advice regarding personal information breaches, you may contact the following organizations:

  • Personal Information Infringement Report Center
    • Website: privacy.kisa.or.kr
    • Contact: (No area code) 118, privacy@kisa.or.kr
    • Address: (05717) IT Venture Tower, 135 Jungdae-ro, Songpa-gu, Seoul, Korea Internet & Security Agency, Personal Information Infringement Report Center
  • Supreme Prosecutors’ Office Cybercrime Investigation Division
  • Korean National Police Agency Cyber Bureau

12. Exclusions from the Privacy Policy

The Company may provide links to other companies’ websites or resources through its website. However, the Company does not have control over external sites or resources and is not responsible for their collection of personal information. The Company’s Privacy Policy does not apply to these external websites or resources.
When clicking a link to navigate to another site, users must check the privacy policy of the newly visited site.